Shipping policy
Processing Time
All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
During high-volume periods (e.g., sales or holidays), processing times may be delayed. We appreciate your patience.
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order through the carrier’s website.
If you haven’t received your tracking info within 5 days, please contact us at hello@stscollectables.com.
Delays and Exceptions
We are not responsible for delays due to:
- Incorrect or incomplete shipping addresses
- Weather conditions or natural disasters
- Customs delays (for international orders)
Contact Us
If you have any questions about your order or shipping, please contact us at: hello@stscollectables.com.